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Welcome to Sydney Airport Transfers
These terms and conditions outline the rules and regulations for the use of Sydney Airport Transfer's Website.
Sydney Airport Transfers is located at:
Australia Square, Level 33
363 George St, Sydney NSW, 2000 Australia
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Sydney Airport Transfer's website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
We employ the use of cookies. By using Sydney Airport Transfers ’s website you consent to the use of cookies in accordance with Sydney Airport Transfers ’s privacy policy.
Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.
License
Unless otherwise stated, Sydney Airport Transfers and/or it’s licensors own the intellectual property rights for all material on Sydney Airport Transfers. All intellectual property rights are reserved. You may view and/or print pages from https://sydneylimousineservice.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Redistribute content from Sydney Airport Transfers (unless content is specifically made for redistribution).
User Comments
Hyperlinking to our Content
We will approve link requests from these organizations if we determine that:
(a) The link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link);
(b) The organization does not have an unsatisfactory record with us;
(c) The benefit to us from the visibility associated with the hyperlink outweighs the absence of; and
(d) Where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.
These organizations may link to our home page, to publications or to other Web site information so long as the link:
(a) is not in any way misleading;
(b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and
(c) fits within the context of the linking party's site.
If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@sydneyairporttransfer.com.au. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
No use of Sydney Airport Transfers ’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Iframes
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
The following things are important to you and you follow Sydney Airport Transfers guide line:
Insurance
Sydney Airport Transfers covers personal injured liabilities for all booked persons while you will be traveling on our vehicle under insurance policy.
Alcohol
Sydney Airport Transfers allows Alcohol consumed only some of our Stretch Limousine if is accepted by the company. Clients take full responsibility that all alcohol brought and consumed in the hired vehicle is done the persons over 18 years of age.
Food
Sydney Airport Transfers don’t allow the food to consume in the vehicle at any time any circumstances.
Smoking
Sydney Airport Transfers don’t allow smoking and use of any form of illegal substance in the vehicle.
Misconduct
Sydney Airport Transfers may terminate the vehicle hire or eject any person or persons that are, in the drivers opinion of acting inappropriately, dangerously during the vehicle booking period. The company will not provide any refund for a terminated hire.
Damaging Vehicle and Equipment
Client may be liable for any incidental damage to the vehicle or equipment by any passenger during the hire period of booking.
Cleaning Fees
There is cleaning fees will be attract due to inappropriate manner, illness and miss use of the vehicle during the booking period and our cleaning fee cost is $220.00.
Refund Policy
Client may be able to claim full or partial refund for no show or delaying pickup from our service more than 10 minutes @1$ per minute.
Credit Card Security & Contact Information
When you secure a booking with Sydney Airport Transfers, you must provide credit card security. We do not accept any booking without valid credit card by the client details, which it is full charged and held till the conclusion of the job of hiring our limousine and then it will be destroyed as no longer to be used your card. During hiring time, the hirer must be agreeing that credit card security check and any extra charges the balance owed may be taken from existing the credit card for extra services, extra waiting time, detour, change of destination or booking, cleanness, or damage to the vehicles. The detailed tax invoice will be provided for any extra charges occurred on your credit card.
Payment made by Credit Card will attract 1% service fee on MasterCard, Visa, American Express & Diners Club and 5% on Cabcharge.
Sydney Airport Transfers never disclose the customer profile to third party. Your personal information may include yours:
Our online booking services require users to provide some personal information in order to use their service. Your personal information and assess whether you are secured happy to pass on these details on our reservation form. Sydney Airport Transfers never apply on inappropriate or illegal use of information, disclosing personal information. We use SSL certificate for the customer security.
NOTE: Sydney Airport Transfers reserves the right to cancel the Online Booking and you will be refunded the full (100%) amount of booking cost.
Hiring Terms & Conditions:
A) The minimum pickup fee is $88.80 for Executive Car (4 Pax only).
B) Sydney Airport Transfers has 7 categories of limo such as Executive Car, European Sedan, Luxury SUV, People Movers Small, People Movers Big, Chrysler Stretch Limousine and Hummer Stretch Limousine. When you hire a limo from us, choice of limo option is unavailable, so always the first available vehicle will be dispatched from the fleet.
C) Our hourly travel is required for minimum two hours booking for your special needs as Weddings, Sight Seeing, Corporate Transfer, Tours and Wedding booking. Online Quotation and Reservation price as it may vary depend on destination from our chart price. Hourly rates are covered by 10 radius KM for two hours booking followed by 10KM increased per extra hour bookings.
D) There are 5 minutes complementary from booking time along with the set fare. If there is any further delay, an hourly rate is charged for waiting time on every 15 minutes slot according to the vehicle hired.
E) If there is any detour or extra pick up occurred, there will be extra charged $11.10 for each and every stop in five kilometres radius limit.
F) Request for Baby Capsule (0-6 Months), Child Seat (7 Months -4 Years) and Booster Seat (4 Yrs-7 Yrs) on each $16.65 surcharge will be attracted with regular price. Please see the NSW child seat regulation link: baby safe child restraints - NSW regulation.
G) "Meet and Greet Service" is provided from the airport and seaport where the drivers wait in the arrival hall with name sign on.
H) There is 20% extra surcharge applicable on regular price if service provides between 10pm and 6am.
I) Higher surcharge is applied on "SPECIAL EVENTS" transfer type for example as New Year's Eve, Sydney Olympic Park, Moore Park, and Race Course events pick up & drop off. Special Events transfer type must be selected for these occasions unless bookings will be cancelled under wrong category of Transfer Type chosen and 10% surcharge will be applied.
J) Sydney Limousine Airport Transfers has right to cancel the booking if selected transfer type is other than “Special Event” at big events in Sydney Olympic Park, Racecourse, New Year’s Eve, Moore Park & other popular venues. If you select wrong "Transfer Type" under the service category, the variance amount will be charged on existing credit card which used for booking.
K) Sydney Limousine Airport Transfers has also right to cancel the booking due to management, vehicle mechanical and accidental issue. So in this case, the full amount of booking cost will be refunded to your nominated credit card or account.
L) If your pickup from Sydney Airport only and the flight is delayed more than 55 minutes, in this circumstance there is probability to cancel your booking for Chrysler or Hummer Stretch Limousine, and we will alternatively organise available other than stretch limousine for your airport pickup.
Pickup from the Airport:
There is no extra waiting time charged up to 25 minutes from the domestic terminal and 55 minutes from the international terminal, but there is charged for extra time consumed to clear the customs from the airport. We do not charge for any flight delay as the flight landing time is monitored by the team member unless you change the flight without notification.
Sydney International Airport - Terminal One (T1): Our Chauffeur will hold your designated name board in the arrival hall and SMS to you during the flight landing, so please provide international or local mobile phone number on your reservation. There are two exits A & B in the Sydney International Arrival Hall where the chauffeur waits after 20 minutes the flight lands with the sign according to your flight number. If there is any problem to find the driver please always call +61439853700.
Sydney Domestic Airport - Terminal Two (T2): There is designated Limousine pick up spots for T2 where the chauffeur waits with the name board after 15 minutes flight lands outside of carousel four or five for the domestic flight of Virgin Australia, Jet Star, Rex and Pelican Airways and you will receive SMS with car registration number from the driver during the landing. If there is any problem to find the driver, please always call +61439853700.
Sydney Domestic Airport - Terminal Three (T3): Limousine pick up spots for T3 where the chauffeur waits with the name board after 15 minutes flight land outside of carousel two or one for the flight domestic Qantas Airways only, and you will receive SMS with car registration number. If there is any problem to find the driver, please always call +61439853700.
International Terminal - Interstate City: The chauffeur waits with the name sign according to your flight number in the Arrival Hall after 20 minutes the flight lands and you will receive SMS from the driver during the flight landing time. If there is any problem to find the driver, please always call +61439853700.
Domestic Airport - Interstate City: The chauffeur waits with the name board after 15 minutes flight lands at designated carousel area for the domestic flight. If there is any problem to find the driver, please always call +61439853700.
Booking Cancellation Policy:
There is a cancellation fee occurs if you cancel your reservation on last time also cancellation is occurred due to COVID-19 restriction as follows :
» Any Cancellation received before 48 hours prior to booking time will incur a cancellation fee of 25% of full pickup cost and if you alter date, there is extra 20% booking fee will be added.
» Cancellations received within 48 hours prior to booking time will incur a cancellation fee of 50% of full pickup cost.
» Cancellations received within 24 hours prior to booking time will incur a cancellation fee of full pickup cost.
» There is 50% cancellation fee on Stretch Limousines (Hummer & Chrysler) and Mercedes Van (People Mover Small & Big) after booking confirmation sent and cancellations received within 7 days prior to booking time will incur a fee of full cost.
Note: Failure to arrive or no show will incur a full cost, and refunds will not be given for any part of the booking.
Sydney Airport Transfers has complete price list from Sydney CBD to Suburb and Sydney Airport to Suburb for your convenience.
We accept a variety of payment methods, including cash:
There are 10% GST & 1% service fee apply on regular price as payment made by credit card, bank cheque or any electronic payments and 5% on AMEX. The quoted price is included with GST (Goods Services Tax), Service Fee, Road & Airport Tolls, so no other hidden price will be added. The following payment methods are accepted: